Engineer was friendly and helpful. He explained the problem well and showed interested parties his findings so that we understood the problem. 20-01-2012

We've used DJB for several years and always receive a great service - thank-you. 08-11-2011

Excellent all round , very impressed with prompt friendly service and help .Will definitely be in touch again and recommend to others. 21-10-2011

I called DJB Labcare at 9:30 on a Monday morning, they arranged the Engineer to come out that day and my machine was up and running again by 17:30 the same day causing as little downtime as possible which we are very grateful for. 14-02-2012

I have been very happy with DJB Labcare Ltd both as a supplier of equipment and servicing. I would have no hesitation in recommending DJB Labcare Ltd as a excellent vendor. 24-05-2011

Have always been very happy with the standard of work & customer care provided by DJB, I also really appreciate receiving the calibration certificates so promptly (generally same day as the service visit) from the engineers via email, since this system was introduced. 1-12-2011

Exceedingly efficient and friendly engineers - always a pleasure to see them - work without disrupting the laboratory. A joy. 17-06-2010

The routine visit was undertaken efficiently and with the usual level of excellence. 11-06-2009

We were very impressed with the speed that our call was dealt with. I phoned the service desk in the morning and an engineer was with us by lunch time. 18-02-2012

We are very happy with the service provided. 6-1-2012

I have always found DJB staff both very polite and very knowledgeable. The company can always be relied on to delivery high quailty service in all areas. 04-10-2011

Great service and help from Remi, who greatly helped us! Many thanks. 5-1-2012

On every occasion that I have contacted DJB Labcare, they have been extremely helpful, courteous and done everything that they possibly can to assist with servicing, arranging appointments for engineers to call and most of all, following up phone calls and messages. They have shown total professionalism in everything they do. I will continue to use them whenever the opportunity arises and would most certainly recommend their services, we have used DJB Labcare for many years and will continue to do so when the opportunity arises. 16-05-2010

Excellent work carried out as always.Keep up the good friendly service. 25-05-2010

I have found DJB to be very responsive to our needs.
Their response time is very good, they offer useful advice and overall their customer care is excellent. 13-01-2012

Excellent Service, very helpful staff, highly recommended! 21-11-2011

Always a pleasure to deal with. Maz is always very helpful and polite and your engineer always signs in and informs us of what is going on at all times. Highly recommended. 18-11-2009

I have always been satisfied with the service recieved from DJB Labcare. 16-11-2011

Engineers are always friendly and helpful. 12-02-2010

I emailed the problem we were having rather than phone. The response was very quick and the engineer was there the next day. 24-10-2011

Always really pleased with the service we get from DJB. 18-01-2012

EFFICIENT SERVICE WITH HELPFUL SUGGESTIONS AS TO THE CAUSE OF THE PROBLEM. 27-04-2010

THE ENGINEERS ARE VERY HELPFUL, KNOWLEDGEABLE AND ALWAYS READY TO HELP OVER THE PHONE SAVING EXPENSIVE CALL OUT CHARGES. 17-10-2011

Very efficient service. 07-02-2010

We have been very satisfied with the centrifuge service from DJB Labcare since we changed from using a competitor in 2008. 15-09-2009

Excellent service. 09-11-2011

The service was quick and efficient. We were advised about prices prior to servicing and able to discuss the possibility of a limit. Recommendations were made for further work without pressure to agree to further service. 06-03-2010

Excellent service. 15-02-2012

This is our first encounter with DJB, we found them to be professional, helpful and knowledgeable. 16-12-2009

I would like to thank the team at D.J.B. for all the help that they have given me in arranging for our Centrifuges to be serviced at very short notice and for the follow-up and feedback that I have received. Also, for their friendliness on the telephone and prompt response time.
Many thanks. 04-01-2010

I always find DJB Labcare staff most helpful, trustworthy, knowledgeable and always willing to go that little extra. 19-10-2011

Really good service - thankyou. 17-05-2010

Great bunch of lad's and lady's. 10-11-2011

Always friendly and approachable. 08-04-2009

Excellent response in sending me copies of all the engineers visits. 25-06-2009

Always a profesional and reliable service 7-02-2012

Always find DJB Labcare to be very friendly, efficient and very helpful in getting to the bottom of any problem. 30-01-2012

Always a very pleasant, friendly & efficient team who are a pleasure to deal with. It would be nice if we could get the same standards of service from all our suppliers. 11-08-2011

Always a friendly and fast service received from staff, good value for money. 08-04-2009

DJB continue to be one of the best companies I deal with for servicing. Staff are invariably knowledgeable & helpful. Generally I am contacted by DJB to tell me a service is due a few days before it is flagged on my own system. The service report from this visit arrived on the same day the engineer did, with many companies I wait days if not weeks for the report to arrive. 12-01-2010

Engineer was very helpful and explained the problem, the centrifuge was back in working order in a couple of days and the cost was reasonable. 26-01-2012